Italian Pizza Kitchen Roselle

Steven Stell 2 months ago

My wife and I shared a meal at this restaurant that included a caprese salad appetizer and one of their thin crust pizzas. Our server was friendly, helpful and timely with drinks and food at our table. The one negative -- and to me this is a big one -- is the sneaky, 3.5% operations service fee added onto the entire bill when the check is presented. What the Hell is an "operations service fee"? Is it supposed to ensure a tip for the wait staff, meaning we should reduce the tip by 3.5%? This is just a restaurant owner or management team that has devised what they think is a sneaky way to get more from the customer without having to advertise it on it's menu prices. I called a manager over and asked about the fee -- he says it was because its a credit card fee -- but if that's true, why was the service fee already added onto my bill before anyone knew how the bill would be paid? I mentioned that and was then I was told it was to help defray miscellaneous costs..... Isn't this this supposed to be built into the cost of the food on the menu? 3.5% is a lot of money -- if they want to gouge customers at least have the courtesy to put a big sign up when customers walk in the door.

Kris (bigberk1788) 4 months ago

Had an amazing first experience here just now! Our server was great from the start and we never had to ask for refills. We ended up getting the "Bianca" pizza. I could hardly contain my excitement when it came out and the smell of garlic danced across the table! Delicious, crispy crust and plenty of ricotta, spinach, cheese, and extra virgin olive oil. Absolutely phenomenal! The manager/owner came by about halfway through to ask us how everything was and you can tell he likes that pizza as much as we did. I would come back specifically for this pizza knowing I want to explore the rest of the menu but also knowing I wouldn't have the will power to not just get the Bianca again.

JJ Crisostomo Edited 4 months ago

Excellent Italian restaurant. Pasta half-off on Monday (excludes seafood), so tried the Spaghetti Bolognese and Rigatoni Campagnola. Both very good especially the RIgatoni with that special tomato cream sauce and sausages. Great and quick service, modern ambiance, ample parking. Highly recommended! Update: Second visit and tried the grigliata and tavolata. Excellently grilled octopus and squid in the grigliata. High recommended shareables.

Victoria 7 months ago

Right away, we loved the complimentary bread; simple but tasty, and honestly appreciated that it came pre-cut (a small thing, but it matters). For drinks, I ordered a wine and my partner got an Old Fashioned. The wine was solid, and while the Old Fashioned was a bit strong, it still hit the spot. We started with the lemon pepper wings, which were really good; the chicken was juicy, flavorful, and perfectly cooked. We also ordered a sausage pizza, and it did not disappoint. Great cheese-to-sauce ratio, and the sausage pieces were big, hearty, and full of flavor. Everything felt well-balanced and satisfying. Service was another highlight; quick, friendly, and attentive without feeling rushed. Overall, a really enjoyable meal with good food and efficient service. Definitely a place we’d happily return to.

myrna vivanco 10 months ago

Last minute decision to come for dinner after parent teacher conferences on a Tuesday evening. Appreciated the warm bread with olive oil and pesto!!!! We ordered the fried calamari and shrimp and artichoke appetizers. We also ordered a thin crust pizza. Food was amazing and wait staff was very attentive. Women’s washroom was very clean. They have great daily specials.